HALO Platform
Coventry University
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from Coventry University, and hundreds more across the UK public sector.
Key details
Procurement
- 48000000 Software package and information systems
What happened
Coventry University awarded this contract to CDW Limited worth £413,913 on 6 May 2024. The contract runs until 6 May 2027.
Description
The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.
Awarded supplier
Contact
Identifiers
Explore related tenders
Other tenders from Coventry University
View all →External ID: cf-ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc • Added 3 October 2026