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HCC - 01/25 - The Provision of a Destination Management Service for Hertfordshire - Visit Herts

Hertfordshire County Council - Environment

Live
Confirmed tender
services
SME-friendly
VCSE-friendly

Key details

Contracting authority
Region
Hertfordshire
Delivery: UKH23
Contract value
£300,000ex VAT
Deadline
21 February 2025
Published
17 January 2025

Procurement

Contract period
1 April 2025 - 31 March 2028
3 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 63513000 Tourist information services
  • 79310000 Market research services
  • 75125000 Administrative services related to tourism affairs
  • 79413000 Marketing management consultancy services
  • 79340000 Advertising and marketing services
  • 79416000 Public relations services

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What happened

The contract runs until 31 Mar 2028.

Description

Hertfordshire County Council is currently out to procurement for the Provision of a Destination Management Service for Hertfordshire - Visit Herts

Hertfordshire LEP and Hertfordshire County Council established Hertfordshire's first Destination Management Service 'Visit Herts' in July 2015, to support, develop and grow Hertfordshire's Visitor Economy. The programme has successfully evolved to provide business support to businesses in the sector and to align to Hertfordshire's economic development activities, something we are looking to continue and build upon in the next iteration of the service, which is the requirement for this contract. The ambition of Hertfordshire County Council and Hertfordshire Future's is that Visit Herts reputation nationally continues to be that of a leading Destination Management Service, supporting the visitor economy in the widest possible context. The contract is for a sector specific initiative delivered as a holistic service, where it would not be practical, economical or have sufficient scale to split into lots.

This procurement is an open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system.

To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on 21st February 2025.

Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.

Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.

Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.

Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

Please Note the TUPE Employee Liability Information for this procurement has been provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential. Therefore, by accessing this Tender via Supply Hertfordshire and then the View Details button and accessing the documentation for this procurement, Tenderers agree to undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party.

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

Additional information: Hertfordshire County Council is currently out to procurement for the Provision of a Destination Management Service for Hertfordshire - Visit Herts

Hertfordshire LEP and Hertfordshire County Council established Hertfordshire's first Destination Management Service 'Visit Herts' in July 2015, to support, develop and grow Hertfordshire's Visitor Economy. The programme has successfully evolved to provide business support to businesses in the sector and to align to Hertfordshire's economic development activities, something we are looking to continue and build upon in the next iteration of the service, which is the requirement for this contract. The ambition of Hertfordshire County Council and Hertfordshire Future's is that Visit Herts reputation nationally continues to be that of a leading Destination Management Service, supporting the visitor economy in the widest possible context. The contract is for a sector specific initiative delivered as a holistic service, where it would not be practical, economical or have sufficient scale to split into lots.

This procurement is an open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system.

To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on 21st February 2025.

Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.

Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.

Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.

Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

Please Note the TUPE Employee Liability Information for this procurement has been provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential. Therefore, by accessing this Tender via Supply Hertfordshire and then the View Details button and accessing the documentation for this procurement, Tenderers agree to undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party.

To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

Delivery Notes

The Core Contract Period is for two (2) years with the option to extend for up to a further one (1) year, subject to funding

Is a Recurrent Procurement Type? : No

Full description

Hertfordshire County Council is currently out to procurement for the Provision of a Destination Management Service for Hertfordshire - Visit HertsHertfordshire LEP and Hertfordshire County Council established Hertfordshire’s first Destination Management Service ‘Visit Herts’ in July 2015, to support, develop and grow Hertfordshire’s Visitor Economy. The programme has successfully evolved to provide business support to businesses in the sector and to align to Hertfordshire’s economic development activities, something we are looking to continue and build upon in the next iteration of the service, which is the requirement for this contract. The ambition of Hertfordshire County Council and Hertfordshire Future’s is that Visit Herts reputation nationally continues to be that of a leading Destination Management Service, supporting the visitor economy in the widest possible context. The contract is for a sector specific initiative delivered as a holistic service, where it would not be practical, economical or have sufficient scale to split into lots.Please refer to the Specification (Schedule 1) of the Contract Document for full detailsThis procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system.To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on 21st February 2025.Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.Please Note the TUPE Employee Liability Information for this procurement has been provided along with other documentation for this procurement. TUPE related information is personal data and must be protected in accordance with the requirements of Data Protection legislation and must also be kept confidential. Therefore, by accessing this Tender via Supply Hertfordshire and then the View Details button and accessing the documentation for this procurement, Tenderers agree to undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party.To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/HomeThe value referred to in II.2.6 below is for the Core Period inclusive of any available extension

Contact

Address
Pegs Lane, Hertford, Hertfordshire, SG13 8DE
Contact name
Sally Stanley (HCC)

Identifiers

Buyer reference
IT-285-8920-HCC2416390
Notice ID
a0c93e42-e22b-4bd6-8808-a85833ae8e34-818217
OCID
ocds-b5fd17-0d50787b-d8cb-4b36-8333-47ff763922b8

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External ID: cf-ocds-b5fd17-0d50787b-d8cb-4b36-8333-47ff763922b8 • Added 3 October 2026