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098-BK-24 Automated Messaging Service

Breckland District Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Breckland District Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Norfolk
Contract value
Not stated by buyer
Submissions closed
16 October 2024
Published
16 September 2024

Procurement

Contract period
1 February 2025 - 31 January 2027
2 years
Procedure type
Open procedure
CPV classifications
  • 64212200 Enhanced Messaging Service (EMS) services
  • 64216100 Electronic message services

What happened

Breckland District Council awarded this contract to Telsolutions Ltd on 20 Feb 2025. The contract runs until 31 Jan 2027.

Description

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

Awarded supplier

Supplier
Telsolutions Ltd
Award date
20 February 2025

Contact

Address
Walpole Loke, Dereham, Norfolk, NR19 1EE
Contact name
Stephen Whitehead

Identifiers

Buyer reference
IT-335-305-098-BK-24 - AWARD
Notice ID
3a02577a-1f64-497d-8deb-04b6d437c658-828807
OCID
ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f

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External ID: cf-ocds-b5fd17-3cd1e196-d544-4ad0-bccd-c0ca8b85141f • Added 3 October 2026