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Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services

Warwickshire Police

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Warwickshire Police, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Warwickshire
Contract value
Not stated by buyer
Submissions closed
29 November 2024
Published
8 November 2024

Procurement

Contract period
1 April 2025 - 31 March 2028
3 years
Procedure type
Open procedure
CPV classifications
  • 79311000 Survey services
  • 79311200 Survey conduction services
  • 79311100 Survey design services
  • 79311210 Telephone survey services
  • 79310000 Market research services
  • 79342311 Customer satisfaction survey
  • 79300000 Market and economic research; polling and statistics
  • 79320000 Public-opinion polling services
  • 79311300 Survey analysis services
  • 79342310 Customer survey services

What happened

Warwickshire Police awarded this contract to SMSR Ltd on 24 Mar 2025. The contract runs until 31 Mar 2028.

Description

The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract for the provision for monthly victim satisfaction surveys through data shared plus public confidence and engagement surveys as required. The contract was a below threshold open procurement under the Public Contracts Regulations 2015. The contract is for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for the initial term is GBP £170,940.

Awarded supplier

Supplier
SMSR Ltd
Award date
24 March 2025

Contact

Address
Woodcote Drive, Leek Wootton, Warwickshire, CV35 7QB
Contact name
Sally Brown

Identifiers

Buyer reference
IT-569-40-WP24-0088 - AWARD
Notice ID
fdb93c96-82ec-49ab-9985-cd71b920ac20-836062
OCID
ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8

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External ID: cf-ocds-b5fd17-bc314b38-8ebf-4295-8b31-86b0fc34c6f8 • Added 3 October 2026