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Tenant Satisfaction Measures and Customer Satisfaction Surveys

believe housing

Awarded
services
SME-friendly

This tender has closed

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Key details

Contracting authority
believe housing
housing association
Region
County Durham
Contract value
£350,000ex VAT
Submissions closed
25 November 2024
Published
19 March 2025

Procurement

Contract period
1 April 2025 - 31 March 2027
2 years
Procedure type
Open procedure
CPV classifications
  • 79310000 Market research services
  • 79342310 Customer survey services
  • 79311000 Survey services
  • 79311210 Telephone survey services

What happened

believe housing awarded this contract to Acuity Research & Practice Limited on 10 Jan 2025. The contract runs until 31 Mar 2027.

Description

Believe Housing seeks to appoint a contractor to undertake Tenant Satisfaction Measures and Customer Satisfaction Surveys

Awarded supplier

Supplier
Acuity Research & Practice Limited
Award date
10 January 2025

Contact

Address
Spectrum Business Park, Seaham, County Durham, SR7 7TT
Contact name
Naomi Noble

Identifiers

Buyer reference
IT-371-299-believe-2024 299 - AWARD
Notice ID
5368b151-95e9-4078-bd34-35a7b74abb83-834651
OCID
ocds-b5fd17-560283c4-a341-4a25-a755-74acb9aa5e7f

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External ID: cf-ocds-b5fd17-560283c4-a341-4a25-a755-74acb9aa5e7f • Added 3 October 2026