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Tenant Satisfaction Measures Survey

Platform Housing Group

Awarded
works

This tender has closed

The submission deadline for this contract has passed. There may be more active works tenders from Platform Housing Group, and hundreds more across the UK public sector.

Key details

Contracting authority
Platform Housing Group
housing association
Region
Solihull
Contract value
£150,000ex VAT
Submissions closed
28 January 2025
Published
14 March 2025

Procurement

Contract period
1 April 2025 - 31 March 2028
3 years
Procedure type
Not specified
CPV classifications
  • 79311000 Survey services
  • 79342310 Customer survey services
  • 79342311 Customer satisfaction survey

What happened

Platform Housing Group awarded this contract to The Leadership Factor Ltd worth £81,078 on 14 Mar 2025. The contract runs until 31 Mar 2028.

Description

Tender for a provider to carry out Tenant Satisfaction Measures (TSM) perception Surveys. As a landlord that has more than 1000 units for social housing, Platform are required to submit information about the TSM results and relevant contextual information to the RSH.

Awarded supplier

Supplier
The Leadership Factor Ltd
Award value
£81,078
Award date
14 March 2025

Contact

Address
1700, Solihull Parkway, Solihull, B37 7YD
Contact name
Hannah McArthur
Phone

Identifiers

Buyer reference
e2ad1c00-79ed-422d-b4f2-6733e2929e4c
Notice ID
9fb3ecfb-0ec9-4550-864a-05f16655bd6d-833801
OCID
ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580

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External ID: cf-ocds-b5fd17-60f9a11c-923b-4b96-90f0-45a5d7918580 • Added 3 October 2026