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Provision of Customer Research Partner

Bip Solutions Limited

Awarded
services
SME-friendly
VCSE-friendly

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Key details

Contracting authority
Region
North West
Delivery: North West, United Kingdom
Contract value
£220,000ex VAT
Submissions closed
11 May 2025
Published
4 March 2025

Procurement

Contract period
12 May 2025 - 31 March 2030
5 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 79342310 Customer survey services

What happened

Bip Solutions Limited awarded this contract to Acuity Research & Practice Ltd worth £220,000 on 12 May 2025. The contract runs until 31 Mar 2030.

Description

Plus Dane Housing are procuring a customer research service split into two lots as follows:

Lot 1 - Customer Research Partner, delivering customer perception surveys

Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback

Suppliers are invited to tender for either or both lots

Awarded supplier

Supplier
Acuity Research & Practice Ltd
Award value
£220,000
Award date
12 May 2025

Contact

Address
Atlantic Pavilion, Salthouse Quay, Liverpool, L3 4AE

Identifiers

Buyer reference
BIP950426472
Notice ID
8b6d52ba-d658-44a0-8725-6129ea86be99-845703
OCID
ocds-b5fd17-d58be571-cec7-4a95-8031-e3d560237ef4

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External ID: cf-ocds-b5fd17-d58be571-cec7-4a95-8031-e3d560237ef4 • Added 3 October 2026