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Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees

Department for Work and Pensions

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Department for Work and Pensions, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
London
Delivery: British Oversea Territories
Contract value
£4,458,500ex VAT
Submissions closed
25 April 2025
Published
24 July 2025

Procurement

Contract period
14 July 2025 - 13 April 2029
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 80511000 Staff training services

What happened

Department for Work and Pensions awarded this contract to MBKB Ltd worth £4,458,500 on 8 Jul 2025. The contract runs until 13 Apr 2029.

Awarded supplier

Award value
£4,458,500
Award date
8 July 2025

Contact

Address
SW1H, London, SW1H 9NA
Contact name
DWP

Identifiers

Buyer reference
tender_494692/1502474
Notice ID
b814fa86-db02-4190-a012-46cbfff6ad11-855946
OCID
ocds-b5fd17-92c66dc3-e6a0-4619-8b51-4153e33cfbb3

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External ID: cf-ocds-b5fd17-92c66dc3-e6a0-4619-8b51-4153e33cfbb3 • Added 3 October 2026