Norfolk and Suffolk Victim Care Service
The Police and Crime Commissioner for Suffolk
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Key details
Procurement
- 85000000 Health and social work services
- 98000000 Other community, social and personal services
- 85323000 Community health services
- 85100000 Health services
What happened
The Police and Crime Commissioner for Suffolk awarded this contract to Catch22 worth £2,650,000 on 2 Jun 2025. The contract runs until 30 Sept 2028.
Description
The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways.
Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types.
The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately.
The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.
Awarded supplier
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