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Managed WAN Services 2025 - New contract for existing Wide Area Network

Home Office

Awarded
services

This tender has closed

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Key details

Contracting authority
Home Office
central gov
Region
West Midlands
Delivery: West Midlands, United Kingdom
Contract value
£2,317,226ex VAT
Submissions closed
16 June 2025
Published
5 August 2025

Procurement

Contract period
1 September 2025 - 31 August 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Home Office awarded this contract to Redcentric Solutions Limited worth £2,317,226 on 16 Jun 2025. The contract runs until 31 Aug 2028.

Description

1. Deep Integrated and Bespoke Solution:

Redcentric successfully designed, migrated and implemented IOPC's comprehensive network and data centre solution. This includes managed site-to-site and client VPNs, resilient internet access, critical firewall configurations, and continuous monitoring. These services are fully integrated across the IOPC Farnborough and Corsham Crown Hosting data centres, supporting both production and disaster recovery environments. The solution is uniquely tailored to IOPC's specific architecture and operational requirements.

2. Maintaining Operational Resilience and Continuity

Operational resilience is fundamental to IOPC's services and is intrinsically embedded within the existing solution. Redcentric established automated failover between our data centres, configured secure MPLS connectivity, and implemented live replication services, all of which are actively supporting IOPC's business-as-usual operations. Transitioning these highly complex and interconnected services to a new provider would necessitate dismantling and revalidating live configurations, significantly increasing the risk of widespread system outages or degraded service performance. Any switch would also risk the loss of critical configuration knowledge and jeopardise existing fail-safe mechanisms due to the intricate nature of the setup.

3. Incompatibility with Existing Infrastructure and Investment

The IOPC has made substantial investment in equipment and service integrations that are intrinsically linked to RedCentric systems and operational frameworks. introducing a new supplier at this stage would require reverse-engineering a live, bespoke solution. This would not only incur significant duplicative costs for infrastructure and re-implementation but also render parts of the existing estate incompatible or redundant. Such a change would undermine the value of the solution already delivered, severely disrupt essential business operations, and delay the realisation of long-term efficiencies envisaged in our original disaggregation strategy.

4. Unacceptable Risk of Service Disruption:

A procurement reset, and the introduction of a new supplier would pose an unacceptable risk of service disruption, critical configuration conflicts, and a breakdown in operational continuity due to the need to reverse-engineer and replace a live, highly customised and deeply embedded technical solution.

Awarded supplier

Supplier
Redcentric Solutions Limited
Companies House: 1765804264
Award value
£2,317,226
Award date
16 June 2025

Contact

Address
10 South Colonnade, Canary Wharf, London, E14 4PU

Identifiers

Buyer reference
tender_500651/1505197
Notice ID
60e2351e-76d1-45fd-879f-201d95a76946-857639
OCID
ocds-b5fd17-548304b1-f940-4fd9-bf67-80e864a17148

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External ID: cf-ocds-b5fd17-548304b1-f940-4fd9-bf67-80e864a17148 • Added 3 October 2026