Heating servicing, repair and replacement –Contract

The Council is procuring a new contract to replace its existing gas services contractor and

requires a suitable and properly qualified contractor experienced in providing services similar

to the services being let under this contract. The new contract commenced on 1 August

2023. The services to be provided under the contract include servicing and responsive

maintenance of boilers and similar heat sources, both domestic and communal, and

associated distribution systems within occupied and void (empty) properties. In addition, the

contract it covers the ad-hoc and planned replacement of domestic boilers and potentially

Carbon Reduction innovations to help achieve our target of a 34% reduction in CO2

emissions by 2025 on route to “Net Zero Emission”.

The Services above will be supported by the Contractors Information and Communications

Technology (ICT) systems, architecture, and processes to manage, co-ordinate and deliver

the services as well as interface with the Council’s financial and Housing Management

systems.

The properties covered by the Contract currently consist of approximately 16,912 units

comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease)

and ‘General Fund’ (GF) housing.

The Contract is for Gas related services only. The Contract has been awarded for a duration

of 10 years and 8 months with a ‘break option’ after 6

years and 8 months. In addition, there will be a no-fault termination clause. The total

maximum contract value is estimated at £41.9 million (excluding VAT).