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CCC - Voicescape Caseload Management and Collections
Cambridge City Council
Awarded
This tender has closed
The submission deadline for this contract has passed. There may be more active tenders from Cambridge City Council, and hundreds more across the UK public sector.
Key details
Contracting authority
Cambridge City Council
local council
Sectors
Contract value
£255,000ex VAT
Submissions closed
Not stated by buyer
Procurement
Contract period
1 August 2026 - 31 July 2028
Initial 24 months, options to extend 12 months, total 36 months
Contract review date
31 July 2027
Procedure type
RFQ
CPV classifications
- 48441000 Financial analysis software package
- 72260000 Software-related services
What happened
Cambridge City Council awarded this contract to Voicescape Limited on 3 Jul 2026. The contract runs until 31 Jul 2028.
Description
The provision of income analytics and engagement service for caseload and collections.
Additional information
1 extension option(s) available, 0 taken; up to 12 months in total
Awarded supplier
Supplier
Voicescape Limited
Award date
3 July 2026
Contact
Contact name
Ms Sue Amner
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