Supply and Support of Integrated Workplace Management System

North Ayrshire Council (NAC) is seeking to procure a cloud-hosted Integrated Workplace Management System (IWMS) to replace its existing Computer Aided Facilities Management (CAFM) solution. The new solution will provide a single, integrated platform to support the management of the Council's operational property portfolio, encompassing asset management, maintenance management, statutory compliance, financial monitoring, reporting and governance.

North Ayrshire Council invites tenders for the provision, implementation, hosting, support and maintenance of an Integrated Workplace Management System (IWMS). The solution will provide a single integrated platform for the management of the Council's operational property portfolio, including asset management, maintenance management, statutory compliance, reporting and associated property management functions. The contract includes software licensing, implementation, configuration, data migration, systems integration, training, hosting, support and ongoing maintenance services. The initial contract term will be 3 years with an option to extend for up to an additional 60 months. The contract will be awarded under the Council's Conditions of Contract for ICT Services

Lots are not being used for this tender for the reason(s) stated below:

Nature of the contract not suitable for lots.

Quality Management Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.

Health and Safety Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1.

Environmental Management Procedures

1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate or the bidder must have a regularly reviewed documented policy regarding environmental management, see attachment at SPD question 4D.2.

Bidders may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32326. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

Community benefits will be required on a voluntary basis for:

• Employment
• Employability & Skills
• SMEs
• TSOs
• Education
• Community Wish List (http://northayrshire.community/community-benefits-wishlist- application-form/)