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RFE - Specialised Case Management System
Luton Council
Awarded
This tender has closed
The submission deadline for this contract has passed. There may be more active tenders from Luton Council, and hundreds more across the UK public sector.
Key details
Contracting authority
Luton Council
local council
Contract value
£36,000ex VAT
Submissions closed
Not stated by buyer
Procurement
Contract period
1 April 2026 - 31 March 2028
Initial 24 months, total 24 months
Contract review date
1 February 2027
Procedure type
Other (Exemption)
What happened
Luton Council awarded this contract to IKEN BUSINESS LTD worth £36,000 on 20 Jan 2026. The contract runs until 31 Mar 2028.
Description
Legal Services currently uses IKEN for their Case Management System and has been doing so since 2010. Legal Services is undergoing a review, the review outcome may impact future system requirements, hence the request to stay with the current system, due to impact of change on the functionality and sustainability of the service.
Awarded supplier
Supplier
IKEN BUSINESS LTD
Award value
£36,000
Award date
20 January 2026
Contact
Contact name
Ms Sharon Bharaj
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