Enforcement Agent Services
Liverpool City Council
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Key details
Procurement
- 79940000 Collection agency services
What happened
Liverpool City Council awarded this contract to Bristow & Sutor | CDER Group | Jacobs Enforcement Ltd, trading as Jacobs | Newlyn Plc worth £9,500,000 on 20 Mar 2025. The contract runs until 31 Mar 2028.
Description
Concession contracts for enforcement agent services for the collection and enforcement of the following debt types:
Council Tax
Non-Domestic Rates (also known as Business Rates)
Levies imposed by Business Improvement Districts (BIDs)
Commercial Rent
Housing Benefit Overpayment
Social Care Charging
Parking Fines
Sundry debts
Full description
The aim of the exercise is to procure enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council is looking to appoint no more than four agents to provide the services.
Enforcement agent services are required for the collection and enforcement of the following debt types:
Council Tax
Non-Domestic Rates (also known as Business Rates)
Levies imposed by Business Improvement Districts (BIDs)
Commercial Rent
Housing Benefit Overpayment
Social Care Charging
Parking Fines
Sundry debts
Interested parties will need to meet the requirements of the procurement documents available through ProContract at the link above, reference DN724610.
Volumes of cases referred to agents can not be guaranteed through the life of the contract, indicative volumes are however provided in the procurement documents. Additional information: There will be an extension option available on the contract of up to 24 months.
Additional information
1 extension option(s) available, 0 taken; up to 24 months in total
Option: 24 months, from 2028-04-01, to 2030-03-31, Up to 24 months extension option available
Awarded supplier
Contact
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View all →External ID: procontract-register-ce17c864-5f14-ef11-812b-005056b64545 • Added 1 October 2026