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Enforcement Agent Services

Liverpool City Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Liverpool City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
LIVERPOOL
Delivery: United Kingdom
Contract value
£9,500,000ex VAT
Submissions closed
27 November 2024
Published
30 October 2024

Procurement

Contract period
1 April 2025 - 31 March 2028
Initial 36 months, options to extend 24 months, total 60 months
Contract review date
2 August 2027
Procedure type
ITT
CPV classifications
  • 79940000 Collection agency services

What happened

Liverpool City Council awarded this contract to Bristow & Sutor | CDER Group | Jacobs Enforcement Ltd, trading as Jacobs | Newlyn Plc worth £9,500,000 on 20 Mar 2025. The contract runs until 31 Mar 2028.

Description

Concession contracts for enforcement agent services for the collection and enforcement of the following debt types:

Council Tax

Non-Domestic Rates (also known as Business Rates)

Levies imposed by Business Improvement Districts (BIDs)

Commercial Rent

Housing Benefit Overpayment

Social Care Charging

Parking Fines

Sundry debts

Full description

The aim of the exercise is to procure enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council is looking to appoint no more than four agents to provide the services.

Enforcement agent services are required for the collection and enforcement of the following debt types:

 Council Tax

 Non-Domestic Rates (also known as Business Rates)

 Levies imposed by Business Improvement Districts (BIDs)

 Commercial Rent

 Housing Benefit Overpayment

 Social Care Charging

 Parking Fines

 Sundry debts

Interested parties will need to meet the requirements of the procurement documents available through ProContract at the link above, reference DN724610.

Volumes of cases referred to agents can not be guaranteed through the life of the contract, indicative volumes are however provided in the procurement documents. Additional information: There will be an extension option available on the contract of up to 24 months.

Additional information

1 extension option(s) available, 0 taken; up to 24 months in total

Option: 24 months, from 2028-04-01, to 2030-03-31, Up to 24 months extension option available

Awarded supplier

Supplier
Bristow & Sutor | CDER Group | Jacobs Enforcement Ltd, trading as Jacobs | Newlyn Plc
Award value
£9,500,000
Award date
20 March 2025

Contact

Address
Liverpool City Council, Liverpool, L31DS
Contact name
Mr Richard Kilkelly

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External ID: procontract-register-ce17c864-5f14-ef11-812b-005056b64545 • Added 1 October 2026