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Social Media Management Platform - GCloud 13

London Borough of Merton

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from London Borough of Merton, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
England
Delivery: boroughwide
Contract value
£26,000ex VAT
Submissions closed
4 November 2024
Published
10 March 2025

Procurement

Contract period
6 November 2024 - 5 November 2027
Initial 36 months, options to extend 12 months, total 48 months
Contract review date
1 January 2027
Procedure type
Other (Direct award Via GCloud 13)
CPV classifications
  • 48000000 Software package and information systems
  • 72000000 IT services: consulting, software development, Internet and support

What happened

London Borough of Merton awarded this contract to Orlo (Trading as SocialSignIn) worth £26,650 on 4 Nov 2024. The contract runs until 5 Nov 2027.

Description

??This contract will provide a social media management platform for the communications team to manage, schedule and evaluate our digital content over the London Borough of Merton Corporate accounts.

?

?It will also offer automation, including in-depth analytics and metrics into our social media activity, not directly available within the social media platforms themselves and taking a lot of time to manually extract.

?There is also scope to extend this platform use in the future to other teams within the council to manage their accounts from as well as ‘bolt-ons’ for features such as online customer service management, social listening and other features.

?

?This software will be the council’s primary way of managing our online social media communications.

?

Additional information

1 extension option(s) available, 0 taken; up to 12 months in total

Option: 12 months, from 2024-11-06, to 2028-11-05, 12 month extension

Awarded supplier

Supplier
Orlo (Trading as SocialSignIn)
Award value
£26,650
Award date
4 November 2024

Contact

Address
Civic Centre, London Rd, Morden, SM4 5DX
Contact name
ms Hattie Mathews

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External ID: procontract-register-a1c7d7c1-8c8c-ef11-8130-005056b64545 • Added 1 October 2026