Care & Repair Framework Agreement

Care & Repair Framework Agreement for:

• LOT1 - Level Access Shower and Minor Aids & Adaptations
• LOT 2 - Boiler & Central Heating
• LOT 4 - Lifts

Efficiently deliver specialist deep cleaning, decontamination, decluttering and clearance services in occupied or empty domestic properties due to occupier being in hospital or interim care setting.

Maintain capacity for busy periods

Complete an average of between 25 and 35 jobs per year. This can vary as it is reliant on demand and budgets.

Use responsive and suitably experienced Contractors with an in-depth knowledge and understanding of people displaying hoarding behaviours and/or persistently self-neglecting their home environment.

Use locally based contractors to aid in the responsiveness of the service.

Deliver high quality work with minimum disruption for clients.

Obtain value for money

Commence urgent work within 24hrs of receipt of instruction and within 5 working days from receipt of instruction for all other work.

To complete the cleaning work within an average of 2 working days unless an exception is agreed with the Housing Programmes Team and declutter clearance work as agreed at the site visit.

Work in occupied properties with the minimum disruption to the client who will be included in one or more of the following categories: elderly, disabled (mentally and/or physically), vulnerable, on a fixed or low income. This list is not conclusive.

1 extension option(s) available, 0 taken; up to 12 months in total