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Treble Touch - Provision of SMS, Email Revenue Collection - Outbound Multi Channel Communications

Bristol City Council

Awarded

This tender has closed

The submission deadline for this contract has passed. There may be more active tenders from Bristol City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Contract value
£20,000ex VAT
Submissions closed
Not stated by buyer

Procurement

Contract period
1 July 2026 - 30 June 2027
Initial 12 months, total 12 months
Contract review date
1 February 2027
Procedure type
Other (Direct Award - Under £25k)
CPV classifications
  • 48510000 Communication software package

What happened

Bristol City Council awarded this contract to Telsolutions Ltd worth £20,000 on 23 Dec 2025. The contract runs until 30 Jun 2027.

Description

Treble Touch - Provision of SMS, Email Revenue Collection - Outbound Multi Channel Communications.

This contract allows the Council to undertake multi channel communications campaigns for all debt types and linking to our existing suite of webforms to notify of changes in circumstances, apply for a discount or exemption or make an arrangement to pay. Citizens are able to self identify a need for money and / or debt advice allowing the service to follow up where necessary.

Awarded supplier

Supplier
Telsolutions Ltd
Award value
£20,000
Award date
23 December 2025

Contact

Contact name
Mr Kevin Smith

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External ID: procontract-register-573f4fcb-0ae0-f011-813c-005056b64545 • Added 1 October 2026