ASC086 - Jontek Answerlink
Middlesbrough Borough Council
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Key details
Procurement
- 48000000 Software package and information systems
- 85000000 Health and social work services
What happened
Middlesbrough Borough Council awarded this contract to Jontek Ltd worth £84,370 on 24 Apr 2025. The contract runs until 31 May 2027.
Description
Middlesbrough Council’s Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who’s eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.
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External ID: procontract-register-df0c8c21-9af2-ef11-8136-005056b64545 • Added 1 October 2026