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Granicus – Digital Services & Communications Platform Subscription for London Borough of Brent

London Borough of Brent

Awarded

This tender has closed

The submission deadline for this contract has passed. There may be more active tenders from London Borough of Brent, and hundreds more across the UK public sector.

Key details

Contracting authority
London Borough of Brent
local council
Sector
IT & Software
Contract value
£31,499ex VAT
Submissions closed
Not stated by buyer

Procurement

Contract period
1 April 2026 - 31 March 2027
Initial 12 months, total 12 months
Contract review date
31 October 2026
Procedure type
Other (Direct Award)
CPV classifications
  • 48000000 Software package and information systems

What happened

London Borough of Brent awarded this contract to GRANICUS-FIRMSTEP Ltd worth £31,499 on 19 Feb 2026. The contract runs until 31 Mar 2027.

Description

Subscription for Granicus digital platforms including Service Designer, Customer Portal, Staff Portal, and the govDelivery Communications Cloud. Provides tools for online service delivery, citizen engagement, and multi-channel digital communications (email, SMS, social media). Annual SaaS agreement operating on rolling yearly renewals.

Awarded supplier

Supplier
GRANICUS-FIRMSTEP Ltd
Award value
£31,499
Award date
19 February 2026

Contact

Contact name
Mr Mike Ligorio

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External ID: procontract-register-4a143565-980d-f111-813c-005056b64545 • Added 1 October 2026