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HAC5621: Integrated Information, Advice and General Advocacy Services (IAA)

Tower Hamlets

Awarded

This tender has closed

The submission deadline for this contract has passed. There may be more active tenders from Tower Hamlets, and hundreds more across the UK public sector.

Key details

Contracting authority
Tower Hamlets
local council
Contract value
£3,360,000ex VAT
Submissions closed
Not stated by buyer

Procurement

Contract period
1 July 2021 - 17 January 2027
Initial 36 months, options to extend 24 months, total 60 months
Contract review date
30 June 2024
Procedure type
ITT
CPV classifications
  • 85100000 Health services
  • 85323000 Community health services
  • 98133100 Civic betterment and community facility support services

What happened

Tower Hamlets awarded this contract to Age UK East London worth £3,632,000 on 28 Apr 2021. The contract runs until 17 Jan 2027.

Description

The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to live independent, healthy and fulfilling lives.

Additional information

2 extension option(s) available, 2 taken; up to 24 months in total

Option: 12 months, from 2024-07-01, to 2025-06-30, Option to extend for 12 months

Option: 12 months, from 2025-07-01, to 2026-06-30, Option to extend for 12 months

Taken: 12 months, from 2024-07-01, to 2025-07-17, (Part of) 1st option to extend taken

Taken: 12 months, from 2025-07-18, to 2026-07-19, (Part of) 2nd option to extend taken

Awarded supplier

Supplier
Age UK East London
Award value
£3,632,000
Award date
28 April 2021

Contact

Contact name
Mr Warwick Tomsett

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External ID: procontract-register-caa727ba-51ef-e911-80fa-005056b64545 • Added 1 October 2026