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TASC0124 Adult Social Care Transformation - Delivery Partner

Torbay Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Torbay Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Torbay Council
local council
Region
Torquay
Delivery: Torbay local authority boundary
Contract value
£1,829,782ex VAT
Submissions closed
Not stated by buyer
Published
15 February 2024

Procurement

Contract period
11 March 2024 - 6 March 2026
Initial 12 months, options to extend 12 months, total 24 months
Contract review date
6 September 2025
Procedure type
Other (Negotiated procedure without a call for competition. Opportunity restricted to 2 potential suppliers for technical reasons. Refer to Voluntary Ex Ante Transparency (VEAT) Notice for further information on the award process: https://www.find-tender.service.gov.uk/Notice/005025-2024)
CPV classifications
  • 79410000 Business and management consultancy services
  • 79421000 Project-management services other than for construction work

What happened

Torbay Council awarded this contract to Channel 3 Consulting Limited worth £999,975 on 13 Feb 2024. The contract runs until 6 Mar 2026.

Description

Torbay Council sought a provider with a detailed understanding, and proven track record, in

the delivery of efficiency savings in Adult Social Care.

Consideration of increasing volume and complexity of demand, building on our excellent

work with the Community and Voluntary sector is pivotal. In addition, measures to maximise

our staff’s ability to enable independence for people through the way they work and the

services available, is important for us.

The supplier is required to be able to respond to the challenges which Torbay, and its

partners, have identified and be able to work within an integrated system. The supplier will

understand local and national challenges and have tangible ways of addressing these.

Torbay is seeking fundamental and lasting change, which puts our residents first and delivers

long term efficiencies in our model.

The Supplier is required to develop an overarching change programme to deliver substantial

sustainable savings in Adult Social Care

Full description

Upon commencement, in agreement with the Council and partners, the Supplier is required to develop an overarching change programme to deliver substantial sustainable savings in Adult Social Care, not less than £15m recurrently. This plan should include clear performance and financial targets, together with resource requirements, owners, and timescales.

Upon commencement, in agreement with the Council and partners, the Supplier is required to develop a programme which identifies where the Local Authority (and partners) need to provide extra capacity to deliver change.

The Supplier is required to provide a detailed plan of how they propose to practically deliver this change programme, including staffing resources to be deployed in teams.

The Supplier is required ensure there is co-production with people with lived expertise, staff and providers.

The Supplier is required to have the capacity and capability to facilitate the sophisticated use of data and benchmarking to inform and guide plans and deliverables.

The Supplier is required to provide a focus on innovation in digital approaches to delivering ASC.

The Supplier must have an understanding of and an ability to comply with The Care Act, The Mental Capacity Act and The Mental Health Act and all other statutory duties of the local authority.

The Supplier must have an understanding of Health and Social Care Integration and a commitment to maximising the benefits of this to Torbay residents.

The Supplier is required to put a comprehensive and effective exit plan in place for the programme which creates the environment and infrastructure for sustained change.

Additional information

4 extension option(s) available, 2 taken; up to 12 months in total

Option: 3 months, from 2025-03-08, to 2025-05-30, In the event of unforeseen delays to programme delivery not attributable to the Supplier or where ancillary / additional Services are identified to support delivery of the programme the Contract may be extended for a period of up to 12 further months or until the end of the allocated budget.

Option: 12 months, from 2025-06-01, to 2026-03-06, extension via CCN006

Taken: 3 months, from 2025-03-08, to 2025-05-30, In the event of unforeseen delays to programme delivery not attributable to the Supplier or where ancillary / additional Services are identified to support delivery of the programme the Contract may be extended for a period of up to 12 further months or until the end of the allocated budget.

Taken: 12 months, from 2025-06-01, to 2026-03-06, extension via CCN006

Awarded supplier

Supplier
Channel 3 Consulting Limited
Award value
£999,975
Award date
13 February 2024

Contact

Address
Torbay Council Town Hall, Castle Circus, Torquay, TQ1 3DR
Contact name
Miss Tracey Field

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External ID: procontract-register-04077314-79b4-ee11-8127-005056b64545 • Added 1 October 2026