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London Borough of Hackney

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from London Borough of Hackney, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
England
Delivery: England, United Kingdom
Contract value
£57,810ex VAT
Submissions closed
15 June 2022
Published
30 October 2023

Procurement

Contract period
1 August 2022 - 31 July 2023
Initial 12 months, options to extend 6 months, total 18 months
Contract review date
30 May 2023
Procedure type
RFQ
CPV classifications
  • 79311000 Survey services

What happened

London Borough of Hackney awarded this contract to Sabio Ltd worth £57,810 on 4 Jul 2022. The contract runs until 31 Jul 2023.

Description

Reporting tool capturing customer satisfaction data and insight in order to make improvements to services

Additional information

1 extension option(s) available, 1 taken; up to 6 months in total

Option: 6 months, from 2023-08-01, to 2023-01-31, The new telephony contract will have a customer satisfaction survey

Taken: 6 months, from 2023-08-01, to 2024-07-31, Exercise of 6 month extension

Awarded supplier

Supplier
Sabio Ltd
Award value
£57,810
Award date
4 July 2022

Contact

Address
Hackney Service Centre, 1 Hillman Street, Hackney, E8 1DY
Contact name
Mr Ron Springer

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External ID: procontract-register-a57e98e6-4577-ee11-8125-005056b64545 • Added 1 October 2026