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Integrated Telecare contract

London Borough of Hackney

Awarded

This tender has closed

The submission deadline for this contract has passed. There may be more active tenders from London Borough of Hackney, and hundreds more across the UK public sector.

Key details

Contracting authority
Contract value
£1,317,810ex VAT
Submissions closed
Not stated by buyer

Procurement

Contract period
6 September 2019 - 25 February 2021
Initial 18 months, total 18 months
Contract review date
1 January 2021
Procedure type
RFQ
CPV classifications
  • 85000000 Health and social work services
  • 98000000 Other community, social and personal services

What happened

London Borough of Hackney awarded this contract to Millbrook Healthcare Ltd on 1 Aug 2019. The contract runs until 25 Feb 2021.

Description

The contract is for the provision of an Integrated Telecare service comprising of the three core service elements listed below:

a) Call Monitoring Service: call monitoring and answering, performance monitoring and information management responsibilities.

b) Telecare Response Service: provision of a locally based 24/7 Telecare response service with key holding and information management.

c) Telecare Equipment Service: supply, installation, replacement and removal, ongoing battery and equipment maintenance and testing, sensor adjustment and reprogramming, and follow-up service user visits.

Awarded supplier

Supplier
Millbrook Healthcare Ltd
Award date
1 August 2019

Contact

Contact name
Ms Charlotte Smith

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External ID: procontract-register-b849862a-c5f0-e911-80fa-005056b64545 • Added 1 October 2026