Procurement of a ‘Local Authority’ Legal Case Management System

North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and dashboard functionality, together with workflow automation, secure role-based access and mobile functionality. The requirement will also include implementation, migration of existing Council case data, training and ongoing support.

Contract duration: 3 years, with the option to extend for up to two further periods of 12 months each.

This procurement is being conducted using a three‑stage Competitive Flexible procedure. The staged approach allows the Authority to ensure that only the capable bidders progress to later stages. For transparency and to provide bidders with full visibility of the requirements of the procurement from the outset, the Authority has made the documentation relating to both Stage One (Participation Stage) and Stage Two (Tender Stage) available to bidders when the procurement is first opened to tender.

The Competitive Flexible stages for this procurement are as follows: Stage One - Participation Stage Stage Two - Tender Stage Stage Three - Demonstration and Contract Award

Stage One and Two documentation to be submitted together.

Please ensure you read, understand and return each document back in full. Please also note, if you do not complete the '10 - Supplier Incentive Scheme (Oxygen Finance)' document, North Tyneside Council will interpret this as you do not want to take part in the scheme.

All correspondence and clarifications must be issued through the OPEN portal.

Event: Stage One (Participation Stage) & Stage Two (Tender Stage)

Procedure: competitive-flexible