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Thames Water Utilities Limited

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Confirmed tender
goods
SME-friendly

Key details

Contracting authority
Region
Reading
Delivery: London, United Kingdom
Contract value
£1,000,000ex VAT
£1,200,000 inc VAT
Deadline
23 October 2026
Enquiry deadline
6 October 2026(questions / clarifications)
Award decision
1 February 2027(estimated)
Published
24 September 2026

Procurement

Contract period
1 February 2027 - 1 February 2030
3 years
Possible extension to 1 February 2032 · 5 years in total
Extension terms: Thames Water envisages that the contract will be awarded for an initial term of 4 years with options to extend in whole or in part annually, up to a maximum overall term of 8 years.
Procedure type
Competitive flexible procedure
CPV classifications
  • 48000000 Software package and information systems

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Description

Thames Water is seeking to complete a tender to select and implement a modern Enterprise Low-Code/No-Code (LCNC) Platform to accelerate digital transformation, enable business-led innovation, and modernise how applications, workflows, automations, and business solutions are developed and managed across the organisation.

The opportunity lies in selecting an LCNC platform that will:

Enable Enterprise-Wide Innovation:

Provide a secure and scalable platform that enables business users and IT teams to collaboratively develop applications, automate processes, create digital solutions, and drive continuous improvement across the organisation.

Improve Operational Efficiency:

Reduce manual effort through workflow automation, business process orchestration, robotic process automation (RPA), AI-assisted development, and reusable components that accelerate solution delivery.

Strengthen Governance and Security:

Embed enterprise-grade governance, security controls, auditability, environment management, role-based access controls, and integration with existing identity and access management solutions to ensure compliance with Thames Water's regulatory and security requirements.

Support Scalable Application Development:

Enable the rapid development, deployment, and lifecycle management of applications ranging from simple departmental solutions to business-critical enterprise applications, while maintaining platform stability, performance, and supportability.

Facilitate Integration Across the Enterprise:

Provide seamless integration capabilities with existing Thames Water systems, including SAP, Microsoft 365, Azure, Salesforce, operational technologies, data platforms, and third-party applications through APIs, connectors, and integration services.

Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 23 October 2026 at 12:00pm.

Contact

Address
Clearwater Court, Reading, RG1 8DB

Identifiers

Buyer reference
TC2538
Notice ID
090524-2026
OCID
ocds-h6vhtk-07796a
Companies House
PPON
PNQQ-4647-DTCV

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External ID: fts-ocds-h6vhtk-07796a • Added 24 September 2026