eTenders Ireland

Provision of Managed Business Process Support Services for CORU

Health and Social Care Professionals Council (CORU)

Live
Confirmed tender
IE
services
Ireland

Key details

Region
Ireland
Contract value
€900,000ex VAT
Deadline
19 October 2026
Enquiry deadline
8 October 2026(questions / clarifications)
Published
18 September 2026

Procurement

Contract period
Until 18 September 2030
4 years
Procedure type
Open
Evaluation method
Most Economically Advantageous Tender (MEAT)
CPV classifications
  • 79512000 Call centre
  • 72310000 Data-processing services
  • 79342300 Customer services
  • 72253000 Helpdesk and support services

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Description

The objective of this tender is to implement a workforce augmentation facility where the awarded tenderer will provide additional resources to CORU to process applications for recognition and registration applications. The objective is to progress and process these applications in a timely manner. The team will be reporting directly to a Senior Manager in CORU or their designate. Please note that all external resources will be trained in the application processes, SOPs and checklists, using a training pack developed by CORU. The supervisor and resources are to be based in Ireland so that they can attend face to face training as well as attend regular virtual team meetings.

Contact

Procurement contact for this buyer (from their other notices)

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External ID: ie-9102440 • Added 18 September 2026