Interpreting, Communication Support and Transcription Services

NHS Greater Glasgow and Clyde requires the delivery of a comprehensive interpreting service to support the current and future needs of the Health Board.

Lot 4 covers the provision of International Sign Language interpretation, where the meaning of spoken language is conveyed into spoken or signed form by an interpreter attending in person. International Sign Language is intended for deaf individuals who do not use British Sign Language and may have limited proficiency in their own sign language.

Services included under this lot are

Provision of International Sign Language interpreters for health appointments across the services outlined in the introduction section of this document, covering both NHSGGC and NHS Lanarkshire

Provision of professional International Sign communication services that enable effective communication between deaf patients, carers, families, visitors and healthcare professionals where British Sign Language (BSL) is not the individual's primary signed language.

Provision of appropriately qualified International Sign interpreters to facilitate communication for deaf individuals from overseas or those whose preferred method of communication is International Sign.

Availability of the service during both core and out-of-hours periods to accommodate any additional demand beyond the capacity of the in-house interpreting service Additional information: The initial term of the contract is 2 years commencing 1st April 2027 with the option to extend for a maximum of 2 x 12 month periods.