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WSFT - IT - Identity Management and Staff Directory Software Support Service

West Suffolk NHS Foundation Trust

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from West Suffolk NHS Foundation Trust, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Bury St Edmunds
Delivery: IP33 2QZ
Contract value
£14,670ex VAT
Submissions closed
5 March 2026
Published
21 August 2026

Procurement

Contract period
26 May 2026 - 25 May 2027
1 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72261000 Software support services

What happened

West Suffolk NHS Foundation Trust awarded this contract to CLOUD 21 LIMITED worth £14,670 on 31 Jul 2026. The contract runs until 25 May 2027.

Description

Provision of annual software support and maintenance services for the Trust's Flexi-Care and BDS Directory Manager solutions. The service supports the Trust in managing user identities, staff directory information and account lifecycle processes through integration with workforce systems and Active Directory environments. The support arrangement includes software maintenance, updates, technical support and system assistance to ensure the continued secure and reliable operation of identity and directory management services

Awarded supplier

Supplier
CLOUD 21 LIMITED
Award value
£14,670
Award date
31 July 2026

Contact

Address
Hardwick Lane, Bury St Edmunds, IP33 2QZ
Contact name
Ben Pharoah

Identifiers

Buyer reference
CF-3661200D0O000000rwimUAA
Notice ID
6d287eba-3c11-4d7e-b181-afc1ce1e810d-911665
OCID
ocds-b5fd17-65a874ac-73fb-4f6a-8f53-724ae3ce403b

Explore related tenders

External ID: cf-ocds-b5fd17-65a874ac-73fb-4f6a-8f53-724ae3ce403b • Added 21 August 2026