Lincolnshire County Council Customer Contact Centre Telephony
IT - Service Delivery & User Engagement, Corporate Commercial & Procurement Service
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Key details
Procurement
- 32551100 Telephone connections
What happened
IT - Service Delivery & User Engagement, Corporate Commercial & Procurement Service awarded this contract to Gamma Network Solutions Limited on 3 Aug 2026. The contract runs until 4 Aug 2027.
Description
Provision of a hosted customer contact centre telephony service for Lincolnshire County Council, including implementation, ongoing support and associated digital communication services.
The contract was awarded to Gamma Network Solutions Limited under the CCS Network Services 3 framework (RM6116, Lot 4b) using the Direct Award process for an initial 12-month term, with an option to extend for a further 12 months.
Awarded supplier
Contact
Identifiers
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External ID: panacea-lcc-29f3d4ad-c60c-4788-84ec-a2df6b41af1b • Added 21 August 2026