LIFT MONITORING SYSTEMS – PROVISION OF HARDWARE, SOFTWARE, MAINTENANCE SUPPORT AND REPAIR SERVICES

The Contract entails a combination of works and services for the provision of hardware, software, maintenance support and repair services for a lift monitoring system.

The Council’s remote lift monitoring system is the hub of the Council Housing Department’s lift management and administration with its instantaneous reporting and logging of:

•Lift breakdowns, trappings, and performance-related data.

•Vulnerable lift machine room security breaches.

•Site attendance of contractors to undertake lift maintenance and repair.

The Council requires the Contractor to provide:

•a hardware platform at a data centre with remote access 24/7 to replace the Council’s current dedicated central server;

•lift monitoring software to interface with the hardware platform via telephone link or Sim card into the monitoring system on site to check the performance of the lift;

•A migration plan for transferring over the Council’s existing lift monitoring system to the new hosted environment provided by the Contractor; and

•Installation, support and maintenance services in relation to various parts of lift monitoring equipment including monitoring units and auto diallers