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Assistive Technology Service

Cheshire East Borough Council

Awarded
services
Price only

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Key details

Contracting authority
Region
Sandbach
Delivery: UKD62
Contract value
£4,778,058ex VAT
Submissions closed
Not stated by buyer
Published
29 July 2022

Procurement

Procedure type
Restricted procedure
CPV classifications
  • 85000000 Health and social work services
  • 32000000 Radio, television, communication, telecommunication and related equipment
  • 33000000 Medical equipments, pharmaceuticals and personal care products
  • 51000000 Installation services (except software)
  • 64000000 Postal and telecommunications services

What happened

Cheshire East Borough Council awarded this contract to Millbrook Healthcare Ltd worth £4,778,058 on 12 Apr 2022.

Description

The Council is looking for an expert partner to work with them on the delivery of this

Assistive Technology service to residents. The emphasis of this work will be providing valued

support to residents including response visits and wellbeing related calls (including

signposting to useful local services) and responsive activity monitoring. As such, technology

will act as an enabler rather than an end itself.

The service will be made up of the following service components.

  • Sourcing of Assistive Technology devices
  • Installation and Collection of Assistive Technology devices
  • Premises/Storage of Assistive Technology devices
  • Maintenance and Testing of Assistive Technology devices
  • IT System
  • Contact Centre

Full description

This service will adjust to the developments within the Assistive Technology market,

therefore ensuring that individuals have access to devices in the medium term which can

support them in the most effective ways. This will be informed by the knowledge and

expertise of the Provider. Additionally, the service will also be cognisant of the efficiencies

that can be achieved from the correct deployment of Assistive Technology, whilst

recognising that evidence is needed to prove impact.

The service will support the following aims:

  • Enabling people to be supported in their own homes (including Supported Living

Establishments) as well as the community

Reducing the number of hospital admissions and re-admissions

  • Reducing the number of care home admissions
  • Reducing the number of falls
  • Facilitating timely discharge from hospital
  • Reducing the number, cost and intensity of care packages/nurse visits
  • Reducing the burden on Carers and risk of Carer breakdown, whilst increasing confidence

and peace of mind

  • Improving health and wellbeing by maximising independence, choice, control, dignity and

quality of life within the individual’s home (including reduced social isolation)

  • Reducing health inequality through provision of technology

The Council is looking for an expert partner to work with them on the delivery of this

Assistive Technology service to residents. The emphasis of this work will be providing valued

support to residents including response visits and wellbeing related calls (including

signposting to useful local services) and responsive activity monitoring. As such, technology

will act as an enabler rather than an end itself.

This service is being commissioned by Cheshire East Council in partnership with the

following organisations

  • Cheshire Clinical Commissioning Group
  • East Cheshire NHS Trust
  • Mid-Cheshire NHS Trust
  • GP Practices (within Cheshire East).

The service will be made up of the following service components.

  • Sourcing of Assistive Technology devices

•Installation and Collection of Assistive Technology devices

  • Premises/Storage of Assistive Technology devices
  • Maintenance and Testing of Assistive Technology devices
  • IT System
  • Contact Centre
  • Mobile Response Team (including falls pick-up)
  • Device identification

Awarded supplier

Supplier
Millbrook Healthcare Ltd
Award value
£4,778,058
Award date
12 April 2022

Contact

Address
Westfields, Middlewich Road, Sandbach, CW11 1HZ
Contact name
Ms Tracy Roberts

Identifiers

Buyer reference
DN550467
Notice ID
020785-2022
OCID
ocds-h6vhtk-02fb7a

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External ID: fts-ocds-h6vhtk-02fb7a • Added 20 August 2026