Emergency Department Well-Being & Home Safe Service
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
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Key details
Procurement
- 85312400 Welfare services not delivered through residential institutions
What happened
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) awarded this contract to British Red Cross on 13 Jun 2023. The contract runs until 31 Mar 2024.
Description
Presentation at an Emergency Department often represents a person’s initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, are seeking to establish an Emergency Department Well-being & Home Safe Service.
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