The Provision of Employee Assistance Programme (EAP) Bedfordshire Hospitals NHS FT

The Trust is looking to award a contract for an EAP service provider to start in 1st February 2024. It is anticipated that the contract will be for an initial period of 5 years, with the option to extend on an annual basis to a maximum term of seven years.

The Trust is looking to award a contract for an EAP service provider to start in 1st February 2024. It is anticipated that the contract will be for an initial period of 5 years, with the option to extend on an annual basis to a maximum term of seven years. However, the Trust is prepared to consider an alternative award duration (no longer than seven years) if there is justification in terms of either quality or cost.

The current scope is for-

-24/7/365 days’ instant access to clinical counselling and advice /in the moment support via webchat, Freephone Number, Web Portal

-legal and tax information

-family care services

-debt & financial management services

-everyday matters

-counselling and emotional Support (up to six session model) additional sessions to be authorized on a case by case basis

-Ongoing Onsite support with events aligned by the trust

-over 10 years’ experience of delivering successful EAP’s to the NHS

-An experienced dedicated relationship manager and clinical manager to deliver on key Trust/NHS England objectives, including engagement, promotion, sharing best practice on appropriate wellbeing matters.

-Electronic promotion, webinars, newsletters and topical campaigns to be provide as agreed