NHS West Yorkshire ICB - Kirklees - Provision of Urgent Community Response Services

As identified in the NHS Long Term Plan, NHS 2023/24 Priorities, Operational Planning Guidance and the Delivery Plan for Recovering Urgent and Emergency Care Services there is a national expectation for all Integrated Care System’s to have an Urgent Community Response service. Kirklees Urgent Community Response is comprised of four contracts, one with each of an alliance of providers and delivers urgent community-based services to the population of Kirklees.

The four contracts with alliance members for Kirklees Urgent Community Response cover the national expectation for all Integrated Care Systems to have such a service that, at a minimum, operates 8:00 – 20:00, seven days a week. The primary objectives for Urgent Community Response are to deliver an integrated 0-2 hour health and social care urgent community response, with scope to support 0-2 day social care reablement. It is expected that these are achieved aligned to system service demand. The primary key performance indicator associated with Urgent Community Response nationally is that 70% of all crisis cases should be handled within two hours.

Following a review of the services within the scope of the contract and an assessment of the incumbent provider’s past and current performance and capability and capacity to provide the services required over the intended contract period, the commissioner is clear that the overall contract is capable of being provided only by this alliance of providers.

This is a VEAT notice for the direct award of contract of 3 years (with an option to extend for a further 2 years) to the incumbent providers.