Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations
West Midlands Trains Ltd
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from West Midlands Trains Ltd, and hundreds more across the UK public sector.
Get tenders like this by email
New tenders like this one, in your inbox every morning. Starts with 14 days of Pro, no card needed.
Unsubscribe in one click. See our privacy policy.
Key details
Procurement
- 48510000 Communication software package
- 48517000 IT software package
What happened
West Midlands Trains Ltd awarded this contract to Blackbox Company (UK) Ltd worth £271,409 on 22 Dec 2023.
Description
WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025. Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and are co-dependent (important) to run a compliant CIS system - do not currently co-terminate. This extension to the Phase 1 software (VO4) brings its end date in line with that of the Phase 2 software (VO5), so WMT can continue to provide a full CIS service across its stations. The Phase 1 software (VO4) was to end on the 19 February 2024; both it and the Phase 2 software (VO5) will now end on the 31 March 2025. The extension of the Phase 1 software (VO4) will also strengthen WMT's position ahead of any retender of the contract in advance of its end date.
Awarded supplier
Contact
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-043582 • Added 20 August 2026