Provision of Alcoholic and Non-alcoholic beverages to The Royal Hospital Chelsea

The role of the Royal Hospital Chelsea is to provide a fitting home and community for its In-Pensioners, to whom the nation owes a debt of gratitude. The RHC provides all In Pensioners and staff with the Chelsea Pensioners Club (CPC), as a welfare facility providing a bar and entertainment. The contractor is required to supply draught beer, spirits and minerals as ordered and the Equipment to deliver the bar facility.

To participate in this process and receive the full procurement documents, please email [email protected]

Products

• To provide all products agreed, in new condition and date ordered.
• To update products and inform the Food & Beverage Outlets Manager on new lines coming to market.
• Advise when promotions are available on all beverages and provide support.
• Provide the option of a seasonal rotating ale range.

Bar equipment

• Maintain important bar equipment and repair or replace within 24 hours.
• To service all equipment twice a year and notify any findings.
• Provide call out during bar hours for main bar equipment i.e. beer engines and cooling systems.
• Provide branded glassware and drip mats for Ale's & Lager's.

Contract Management Meeting

To hold quarterly meetings with the Food & Beverage Outlets Manager and cover:

• Gross profit levels and how we can improve them.
• Sales on all products and which to delist if non-performing.
• How to improve the existing business levels through promotions and quality products.

Deliveries

• Provide two deliveries a week earliest by 9am and latest by 3pm
• When needed, next day delivery to cover emergencies.
• All delivery personnel to be H & S trained regarding heavy and awkward loads.
• Unload all products whenever the bar staff will require.
• To wear compliant clothing and footwear for the task.
• Have identification cards visible when on site.

Satellite Bar

• To provide an outside bar twice yearly with all supporting equipment i.e. cooling system, Fonts, Beer engines to The Royal Hospital Chelsea.

Support

• Provide support for events held in the Chelsea Pensioners Club (Valentines, saints days, festive holidays etc)
• Provide support with creating suitable wine list, wine list menu and design for wine.
• Provide alternative products in case of products being delisted or out of stock.

Training

• Twice yearly hold onsite training on product knowledge and drink dispense (the perfect pint).
• Provide cellar management courses for all CPC staff.
• Provide Wine & Whiskey tasting to the staff & guests.