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Port of Dover - Customer Experience Consultant Framework
Dover Harbour Board
Live
Confirmed tender
services
Framework agreement
Key details
Contracting authority
Dover Harbour Board
Private utility
Region
Dover
Contract value
Not stated by buyer
Deadline
17 September 2026
Award decision
18 September 2026(estimated)
Published
18 August 2026
Procurement
Contract period
1 October 2026 - 1 October 2028
2 years
Procedure type
Open procedure
CPV classifications
- 73200000 Research and development consultancy services
- 79342300 Customer services
- 79342310 Customer survey services
- 79342311 Customer satisfaction survey
- 79342320 Customer-care services
- 79400000 Business and management consultancy and related services
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What happened
The contract runs until 1 Oct 2028.
Description
The Port wishes to procure Customer Experience Consultancy Framework to support the IGNITE programme.
Contact
Address
Harbour House, Marine Parade, Dover, CT17 9BU
Email
Identifiers
Buyer reference
DHB/IGNITE/002
Notice ID
078563-2026
OCID
ocds-h6vhtk-06e696
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View all →External ID: fts-ocds-h6vhtk-06e696 • Added 18 August 2026