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Mystery Shopper Financial Services

Post Office Limited

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Post Office Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Post Office Limited
Public undertaking
Region
London
Contract value
£21,360ex VAT
Submissions closed
Not stated by buyer
Published
14 August 2026

Procurement

Contract period
3 August 2026 - 31 March 2027
7 months
Procedure type
Below threshold - without competition
CPV classifications
  • 55900000 Retail trade services
  • 73110000 Research services
  • 73200000 Research and development consultancy services
  • 79311000 Survey services
  • 79313000 Performance review services

What happened

Post Office Limited awarded this contract to ABA QUALITY MONITORING LTD worth £21,360 on 24 Jul 2026. The contract runs until 31 Mar 2027.

Description

Video mystery shopping visits to Post Office branches testing customer service for international money transfer.

Awarded supplier

Supplier
ABA QUALITY MONITORING LTD
Companies House: 03137768
Award value
£21,360
Award date
24 July 2026

Contact

Address
100 Wood Street, London, EC2V 7ER

Identifiers

Buyer reference
CAF00087 / C104040
Notice ID
077743-2026
OCID
ocds-h6vhtk-06e4c8
Companies House
PPON
PRNP-5883-YMLG

Explore related tenders

External ID: fts-ocds-h6vhtk-06e4c8 • Added 14 August 2026