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Emergency Communications Operation

Leicestershire Police

Awarded
services

This tender has closed

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Key details

Contracting authority
Region
East Midlands
Delivery: East Midlands, United Kingdom
Contract value
£2,600,000ex VAT
Submissions closed
30 July 2026
Published
12 August 2026

Procurement

Contract period
31 July 2026 - 30 July 2031
5 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 51300000 Installation services of communications equipment

What happened

Leicestershire Police awarded this contract to VIRGIN MEDIA BUSINESS LIMITED worth £2,600,000 on 30 Jul 2026. The contract runs until 30 Jul 2031.

Description

The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.

Awarded supplier

Supplier
VIRGIN MEDIA BUSINESS LIMITED
Companies House: 01785381
Award value
£2,600,000
Award date
30 July 2026

Contact

Address
Leicestershire Constabulary, Leicester, LE192BX
Contact name
Simran Gill

Identifiers

Buyer reference
CONT0540
Notice ID
1ca6f887-8604-4d47-9a19-3e66ccb48807-910345
OCID
ocds-b5fd17-55f634c4-b563-4e0a-93b8-0d8f5d39cc88

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External ID: cf-ocds-b5fd17-55f634c4-b563-4e0a-93b8-0d8f5d39cc88 • Added 12 August 2026