Supply of Grocery, Dried Goods & Frozen Products 069-2026

Manchester Central is currently looking for a Contractor to supply groceries and frozen food products to Manchester Central Convention Complex, Junction, Manchester Town Hall Central Library, Runway Visitors Park and Manchester Town Hall. It is important that the services provider are the same across all site such as delivery times etc.

Estimated annual spend for groceries and frozen food is circa £622k. Spend is estimated on current supply and Manchester Central are unable to guarantee such levels of purchasing. The Contract will be for a period of two (2) years with a Manchester Central only option to extend for an addition twelve (12) months from the commencement date of services, with an anticipated Contract start date of November 2026

As a world-class international convention centre, Manchester Central requires products of the highest quality. The successful supplier will provide products for all onsite catering, including hospitality, banquets, conferences and exhibitions. Given the dynamic nature of the events industry, the supplier will be expected to respond to orders as required, potentially with a last minute or same day delivery, including Saturday and Sunday orders.

Average annual requirements for products are detailed in the ITT, and these requirements will need to be matched by the supplier. Due to event peaks and troughs within the business, orders of higher numbers must be available at certain times. If a product is not available in the quantities required, the supplier must notify Manchester Central as early as possible and provide alternative products of the same calibre.

Contract partners will be required to have periodic contract review meetings with the Company's Executive Chef. The frequency of such contract review meetings will be determined by Manchester Central and may vary from time to time. The meetings will discuss the performance of previous months' supply, the supply required over the next few months, highlighting any key large events coming up, and any positive / negative feedback with regards to product quality, account management, ordering and delivery.