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Mental Health Supported Living Contract

Newcastle City Council

Awarded
services
2 lots

This tender has closed

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Key details

Contracting authority
Region
Newcastle-Upon-Tyne
Delivery: UKC22
Contract value
£2,432,100ex VAT
Submissions closed
26 February 2025
Published
17 January 2025

Procurement

Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 85300000 Social work and related services

What happened

Newcastle City Council awarded this contract to Coquet Trust on 7 Apr 2025.

Description

This service is for the provision of Supported Living for People with Mental Health needs. The Council is seeking specialist mental health providers to deliver professional support services into existing and upcoming purpose-built supported living schemes.

It incorporates services delivered under the following Lots:

Lot 1 - Mental Health Concierge

Lot 2 - Step up/step down Supported Living

Opportunity to tender begins 22nd January 2025 on Open www.open-uk.org

Full description

Step-up, step-down supported living offers apartment living for between 7 and 16 people, aged 18 or over. This offer enables the Council to provide alternatives to residential care or other intensive forms of support and to assist people back into the community.

The operational requirement is for a 24-hour service including waking night support, with Provider able to address fluctuating needs and flex levels of support and interventions provided.

There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day.

The focus of the service would be rehabilitation, recovery, or transition from residential/hospital setting, and will promote a pathway to future independent living, greater social inclusion and will embed people within a community.

The likely duration of stay will be short- or medium term, up to 2 years, and any transition will be based on individual needs. Provider will develop an exit plan for each person, in cooperation with involved professionals and partners.

People living here will do so under a licence agreement; each placement will be dependent on the person meeting the terms of their licence agreement and willing to accept and access services offered as part of the service (as well as willing to access support from secondary mental health services and other external agencies as required) and engaging with provided support.

This will be included in the occupancy agreement and explored with the person during transition period.

Provider delivering support in this setting, must have knowledge, expertise and experience in working in adaptive, flexible and responsive way as part of wider MDT to develop support solutions that help people with multiple, complex and fluctuating needs. This may include (but is not limited to) support arising from diagnosed mental and physical health, neurodiversity, increased vulnerability, offending behaviour and substance misuse, chaotic lifestyle or living arrangements, history of inconsistent engagement with formal support.

Awarded supplier

Supplier
Coquet Trust
Award date
7 April 2025

Contact

Address
Civic Centre, Newcastle-Upon-Tyne, NE18QH
Contact name
Marta Rzepecki

Identifiers

Buyer reference
008710 - C-013265
Notice ID
001690-2025
OCID
ocds-h6vhtk-04d42f

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External ID: fts-ocds-h6vhtk-04d42f • Added 6 August 2026