The provision of licences and support of ICCs Cortex
The Police, Fire and Crime Commissioner for Northamptonshire
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Key details
Procurement
- 48000000 Software package and information systems
- 72253000 Helpdesk and support services
What happened
The Police, Fire and Crime Commissioner for Northamptonshire awarded this contract to ZETRON LIMITED worth £461,962 on 1 Apr 2025. The contract runs until 13 Apr 2028.
Description
The Provision of licence and support/maintenance of ICCs Cortex software and hardware for Northamptonshire Police utilising Regulation 41 of the Procurement Act 2023- Direct award in special cases.
The software is a critical provision for Northamptonshire Police as it facilitates the airwave link between the force control room and officers in the field.
The Procurement Act 2023 Section 41 allows for direct award in special cases to a supplier who is not an excluded supplier. Schedule 5 of the Procurement Act 2023 outlines the circumstances on which the Authority can utilise Section 41.
Having considered the circumstances in Schedule 5, it is ascertained that paragraphs 5, 6 and 7 apply due to the technical requirement for Zetron to provide the licences and support/maintain their own software. In addition, a change in supplier would create duplication or disproportionate technical difficulties for this critical system.
Awarded supplier
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Identifiers
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External ID: fts-ocds-h6vhtk-04fa93 • Added 6 August 2026