Find a Tender Service

Community Pain Management Service

NHS Shropshire, Telford and Wrekin Integrated Care Board

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from NHS Shropshire, Telford and Wrekin Integrated Care Board, and hundreds more across the UK public sector.

Key details

Region
Telford
Delivery: UKG21
Contract value
£855,187ex VAT
Submissions closed
Not stated by buyer
Published
4 March 2025

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 85323000 Community health services

What happened

NHS Shropshire, Telford and Wrekin Integrated Care Board awarded this contract to Connect Health Pain Services Limited worth £855,187 on 22 Jan 2025.

Description

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the provision of Community Pain Services.

Full description

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the provision of Community Pain Services.

The ICB holds a contract with Connect Health for a Community Pain Service. The service consists of the following elements:

  • Triage - A clinician triages all pain management referrals and, if not suitable for the community service, these are referred to secondary care via RAS and TRAQs.
  • Assessment - Assessment is carried out via a multi-disciplinary approach most deemed appropriate at triage. This takes place within four (4) weeks of referral.
  • Treatments and Interventions - This is a multi-disciplinary approach which may include medication management, physiotherapy, psychological therapy (including cognitive behavioural therapy (CBT)), promoting self-management techniques and a limited number of invasive interventions (in line with NICE guidelines and the NHS STW Value Based Commissioning policy).

NHS STW is satisfied that the requirements for the provision of health care services are not changing considerably, i.e., they don't meet the considerable change threshold as set out in Regulation 6(10).

The intention is to award a contract to Connect Health, the existing provider, via the Health Care Services (Provider Selection Regime) Regulations 2023, Regulation 9, Direct Award C.

The contract period shall be for a period 12-months from 1st April 2025 to 31st March 2026.

The estimated contract value is £855,187.00. During the 12-month period the ICB intends to re-design and re-commission this service.

Awarded supplier

Supplier
Connect Health Pain Services Limited
Companies House: 05679781
Award value
£855,187
Award date
22 January 2025

Contact

Address
Wellington Civic Offices, Larkin Way, Tan Bank, Wellington, Telford, TF1 1LX
Contact name
Hayley Smith

Identifiers

Buyer reference
WHISP-308
Notice ID
007863-2025
OCID
ocds-h6vhtk-04e963

Explore related tenders

External ID: fts-ocds-h6vhtk-04e963 • Added 6 August 2026