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Culturally Sensitive Substance Misuse Service

London Borough of Tower Hamlets

Confirmed tender
services
SME-friendly
VCSE-friendly

Key details

Contracting authority
London Borough of Tower Hamlets
Public authority - sub-central government
Region
London
Delivery: North East England, United Kingdom
Contract value
£1,600,000ex VAT
£1,600,000 inc VAT
Deadline
2 April 2025
Published
14 March 2025

Procurement

Contract period
1 August 2025 - 31 July 2028
3 years
Possible extension to 1 August 2029 · 4 years in total
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

The contract runs until 31 Jul 2028.

Description

This centre will provide a range of culturally sensitive services and interventions for adults at risk or in need of substance misuse treatment and recovery services in the borough.

This new provision will be delivered to compliment those currently commissioned through existing core substance misuse treatment and recovery services currently delivered via Change Grow Live, providing an alternative access and intervention offer. Services will be delivered in a culturally sensitive manner, prioritising faith and culture within BAME and other marginalised communities as part of the Mayors Priority Projects.

This centre will aim to provide the following core services:

Addressing stigma and promoting services:

Deliver and facilitate awareness-raising about the service and alternative treatment options in the borough to attract more users into treatment.

Deliver training as part of a borough wide schedule to share good practice within the borough and work in partnership with other treatment providers.

Recovery and Treatment Interventions:

Flexible access including evening and weekend services.

Screening and assessments including screening using Audit C

Harm reduction advice and information, including Naloxone, to both injecting users and their significant other/s

Drop-in advice and information services

Brief Interventions and advice around alcohol and if appropriate referral on to the alcohol service

Groupwork programmes and 1:1 keywork sessions

Access to Blood Borne Virus (BBV) screening and vaccination via BBV nurses.

Facilitate access to inpatient and residential services.

Women only space

Abstinence based recovery approaches.

Sustained recovery:

Peer mentors, service user groups and co-production

Culturally sensitive fellowship meetings

Services to concerned family members, friends, and significant others

Life skills kitchen

It is important to highlight, that whilst the centre will serve a culturally sensitive approach towards the needs of BAME substance users, it will also offer a safe space for families, carers, and significant others to receive support.

How to engage

The purpose of this Preliminary Market Engagement Notice is to provide advance notice to the marketplace for the upcoming tender opportunity and the intention of the London Borough of Tower Hamlets to hold a preliminary market engagement session to identify potential suppliers to ensure the submission of strong bids. Market Engagement Session To provide potential suppliers with more information about the upcoming opportunity, we are hosting an online Market Engagement session that will take place on Wednesday 2nd April 2025 (11:00am - 12:30pm). The session is advertised openly using this notice. Suppliers wishing to attend the Preliminary market engagement session should be capable of meeting the procurement description/requirements outlined within this notification. If you would like to attend, please register your interest free of charge at: www.londontenders.org with the name, position, email address and contact details of attendee/s. The deadline for registration is Thursday, 27th March 2025, 17:00 hours. NOTE: Attendance at the market engagement is optional and does not provide suppliers with an advantage in any future related procurement. Attendance also does not constitute as an intention to tender for any future related procurement.

Contact

Address
New Town Hall, 160 Whitechapel Road London, E1 1BJ
Contact name
Karen Ramphal

Bid documents

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Identifiers

Buyer reference
HAC5983
Notice ID
009506-2025
OCID
ocds-h6vhtk-04ed77

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External ID: fts-ocds-h6vhtk-04ed77 • Added 6 August 2026