Find a Tender Service
R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
King's College Hospital NHS Foundation Trust
Confirmed tender
services
Pipeline
SME-friendly
VCSE-friendly
Key details
Contracting authority
King's College Hospital NHS Foundation Trust
Public authority - central government
Region
London
Delivery: United Kingdom, United Kingdom
Sector
Contract value
£3,750,000ex VAT
£4,500,000 inc VAT
Deadline
Not stated by buyer
Published
3 June 2025
Procurement
Contract period
1 September 2025 - 31 August 2028
3 years
Possible extension to 1 September 2030 · 5 years in total
CPV classifications
- 48814200 Patient-administration system
- 72000000 IT services: consulting, software development, Internet and support
What happened
The contract runs until 31 Aug 2028.
Description
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog.
How to engage
a. Identify potential suppliers through market research and supplier mapping b. Request for information (RFI) to gauge supplier interest and capabilities. c. Supplier co-design workshops and Q&A sessions. d. Soft market testing via pilot/POC
Contact
Address
KCH Business Park, 129 Coldharbour Lane, London, SE5 9NY
Website
Contact name
David Kayondo
Email
Identifiers
Buyer reference
W189676
Notice ID
029358-2025
OCID
ocds-h6vhtk-052b2c
Explore related tenders
External ID: fts-ocds-h6vhtk-052b2c • Added 6 August 2026