2425-37-DTS-RLD Palo Alto Firewall 2025 renewal
Sheffield Hallam University
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
What happened
Sheffield Hallam University awarded this contract to Khipu Network Limited worth £271,179 on 24 Jun 2025.
Description
The procurement of Palo Alto software package with maintenance was conducted via the Jisc Network Solutions Framework (Lot 5). Tender documents were issued to all suppliers on the lot. Only one tender response was received from Khipu Networks Ltd, which met all stated requirements. The contract was awarded to Khipu Networks Ltd.
Full description
Scope of Requirements
Device-Specific Subscriptions & Support
1 Palo Alto Online Support Portal
- General Support Coverage (All Devices)
- 24x7x365 Support via: Telephone, Email, and Remote Access
- Next Business Day (NBD) hardware replacement (where applicable)
- Quarterly service reviews
- Access to major and minor software updates and content releases
2 PA-5250 (2 units in HA Pair) • 24x7x365 Support
- Advanced Threat Prevention Subscription
- PAN-DB Advanced URL Filtering Subscription
3 PA-850 (4 units in 2 HA Pairs) • 24x7x365 Support
- Global Protect Subscription
4 PA-820 LAB (2 units in HA Pair) • Lab Unit Service Bundle, including:
- Advanced Threat Prevention
- Advanced DNS Security
- PAN-DB Advanced URL Filtering
- Global Protect
- Advanced WildFire
- Advanced SD-WAN
- Standard Support
5 Panorama 25 (Central Management) 24x7x365 Support for 25 devices
Awarded supplier
Contact
Identifiers
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View all →External ID: fts-ocds-h6vhtk-0553be • Added 6 August 2026