Unified Customer Contact and Force Control Room Solution
York and North Yorkshire Combined Authority
Key details
Procurement
- 32000000 Radio, television, communication, telecommunication and related equipment
- 35710000 Command, control, communication and computer systems
- 42960000 Command and control system, printing, graphics, office automation and information-processing equipment
- 48000000 Software package and information systems
- 64227000 Integrated telecommunications services
- 72000000 IT services: consulting, software development, Internet and support
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Description
York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
How to engage
North Yorkshire Police (NYP) are exploring market options for a Unified Customer Contact and Force Control Room Solution and welcomes supplier input to address the following core components: • Contact Management (multi-channel) • Command and Control • Integrated Communications Control System (ICCS) • Telephony Please search the project via the Bluelight E-procurement portal https://sell2.in-tend.co.uk/blpd/home to access a document with further information, background, questionnaire and detail on forthcoming supplier demonstration opportunities.
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