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Provision of a Cashless Catering System

Pembrokeshire County Council

Awarded
goods
Wales

This tender has closed

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Key details

Contracting authority
Region
Pembrokeshire
Delivery: UKL14
Contract value
£300,000ex VAT
Submissions closed
Not stated by buyer
Published
25 April 2024

Procurement

Contract period
1 September 2025 - 31 August 2030
5 years
Procedure type
Open procedure
CPV classifications
  • 48110000 Point of sale (POS) software package
  • 55520000 Catering services
  • 55524000 School catering services
  • 48444000 Accounting system
  • 30142000 Accounting machines and cash registers
  • 72514000 Computer facilities management services
  • 55512000 Canteen management services
  • 48000000 Software package and information systems

What happened

Pembrokeshire County Council awarded this contract to Haven Systems Ltd on 26 Jun 2025. The contract runs until 31 Aug 2030.

Description

Initially, the Council is seeking tenders for the supply and installation of a centralised cashless catering and nutritional analysis system in all schools and mobile units

Full description

Initially, the Council is seeking tenders for the supply and installation of a centralised cashless catering and nutritional analysis system in all schools and mobile units.

The Council’s intention is that all services delivered on-line will have a single point of access via the Councils “My Account” provision. Any proposed solution must provide the capability to interface with this.

Within Primary schools, any proposed solution will need to record whether the pupil is ordering a school meal on that particular day or bringing their own lunch from home. The solution needs to provide the capability for this to happen on premise (within the school) and via parents / carers ordering online. Further there needs to be a mechanism for parents / carers to electronically view the transactions for their children and top up their account online via credit/debit card or PayPal. These need to integrate with the Councils current My Account arrangements.

At secondary level point of sale units which enable the use of both card and bio-metric readers to deduct from the balance of the account will need to be provided. A similar provision may be required for vending machines.

The council is also seeking to introduce interactive pre order devices into its secondary schools to increase the number of sales outlets and therefore reduce queues at peak times.

As with primary schools, there will be a requirement to interface any proposed solution to the Councils online My Account system for the purposes of viewing transactions, adding funds to an account and balance enquiries.

In order to comply with Healthy Eating Regulations the council requires the system to nutritionally analyse and cost menus.

Awarded supplier

Supplier
Haven Systems Ltd
Award date
26 June 2025

Contact

Address
County Hall, Haverfordwest, Pembrokeshire, SA61 1TP

Identifiers

Buyer reference
PROC/2324/154
Notice ID
013491-2024
OCID
ocds-h6vhtk-045534

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External ID: fts-ocds-h6vhtk-045534 • Added 6 August 2026