Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (IMWS) System
Bournemouth University
Key details
Procurement
- 48420000 Facilities management software package and software package suite
- 48421000 Facilities management software package
- 72212420 Facilities management software development services and software development services suite
- 72212421 Facilities management software development services
- 72253000 Helpdesk and support services
- 72253100 Helpdesk services
- 72514100 Facilities management services involving computer operation
- 72514200 Facilities management services for computer systems development
- 72514300 Facilities management services for computer systems maintenance
- 79993000 Building and facilities management services
- 79993100 Facilities management services
What happened
The contract runs until 31 Dec 2027.
Description
We are seeking to engage with the market to inform the development of a future procurement for an Integrated Maintenance and Workplace Services (IMWS) system. This system will support a wide range of estates and facilities management functions, including helpdesk operations, asset and space management, planned maintenance, compliance, and contractor coordination.
The purpose of this engagement is to gather insights from suppliers on the feasibility, innovation, and delivery models available in the market. We invite responses from experienced providers with proven capabilities in delivering integrated digital solutions for complex estates, ideally within the UK Higher Education or similar sectors.
This document outlines the high-level functional and technical requirements to help suppliers assess alignment with their offerings and provide informed feedback.
How to engage
Purpose of this Engagement We are undertaking a Preliminary Market Engagement (PME) to explore the market’s capability to deliver a comprehensive Integrated Maintenance and Workplace Services (IMWS) system. This engagement is intended to inform the development of a future procurement strategy and specification. We are seeking input from suppliers who can provide systems and services aligned with the high-level requirements outlined in the accompanying documentation. How to Respond Interested suppliers are invited to respond to this PME by submitting the following: Company Overview Company name, address, and contact details Summary of your organisation’s background and relevant experience Key clients and sectors served (particularly in Higher Education or similar environments) Relevant Systems and Services A description of the systems and services you offer that align with the IMWS requirements Specific modules or capabilities that meet the functional areas outlined (e.g., Helpdesk, Asset Management, PPM, Space Management, etc.) Integration capabilities (e.g., APIs, BIM, CAD, SFG20, IoT, etc.) Mobile and accessibility features Support and implementation services Case Studies or Examples Examples of similar implementations Outcomes achieved and lessons learned Feedback and Recommendations Any feedback on the proposed requirements Suggestions for improving the scope or delivery model Submission Instructions Deadline for Responses: [Insert Date and Time] Submission Method: Please upload your response via the In-Tend portal under this opportunity listing. Format: PDF or Word document preferred. Clarifications: Any questions should be submitted via the portal messaging function by 24th July 2025 @ 12:00 (Midday)
Contact
Bid documents
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-05559f • Added 6 August 2026